Website: http://www.grandhaven.org/harbortransit/

Problem: The GHHT needed an affordable solution for ride dispatchers and business office personnel on the same system. It needed to superbly serve both group's very different needs. Most of all, a quick and simple way for ride line calls to be placed in an ACD queue was needed - without a big and complicated price.

Solution: Exordium Consulting, LLC provided a small system solution with big system results that fit the city’s budget.