Website: http://www.wcm.redcross.org Problem: Transportation service was inundated with too many phone calls into the Senior Ride Line at the same time each morning.
Solution: With TeleVantage's robust Call Routing, callers are given the option to call back in a few minutes when call volume has decreased.
who we are and how we can help you...
American Red Cross. The American Red Cross helps people in emergencies every day. Whether it's half a million disaster victims or one sick child who needs blood,
our vital work is made possible by people like you, who learn how good it can feel to lend a helping hand. Visit http://www.redcross.org to learn more.
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