Website:
http://www.stengerlaw.com
Problem: To find a solution to combine the best elements of a law firm and collection agency in order to provide clients with a comprehensive mechanism for money recovery.
Solution: By integrating the phone system with a predictive dialer, collection agents remain focused on calling the largest number of debtors in any given day. VOIP allows attorneys in different states to be connected to the main office in Grand Rapids with just a 3 digit extension. Call accounting allows the attorneys to remain focused on their clients rather than billing paperwork. These connections to the phone system are maintained by Exordium Consulting, LLC.
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